Privacy Policy

Privacy Policy

Effective Date: August 1, 2026

Welcome to RasoiSecret. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or contact us.

1. Information We Collect

We may collect the following information:

  • Full Name

  • Mobile Number

  • Email Address

  • Shipping & Billing Address

  • Order Details

  • Payment Information (processed securely through third-party payment providers)

  • Device Information (IP address, browser type, operating system)

  • Website usage information through cookies and analytics tools

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website, products, and services

  • Respond to inquiries and feedback

  • Prevent fraud and maintain website security

  • Comply with legal and regulatory requirements

We do not sell or rent your personal information to third parties.

3. Payment Security

All online payments are processed through trusted and secure payment gateway providers. RasoiSecret does not store your complete debit card, credit card, UPI PIN, or banking credentials on our servers.

4. Shipping Partners

To deliver your orders, we may share necessary shipping information such as your name, phone number, and delivery address with our logistics and courier partners.

5. Cookies

Our website uses cookies and similar technologies to:

  • Improve user experience

  • Remember your preferences

  • Analyze website traffic

  • Enhance website performance

You may disable cookies through your browser settings, although some website features may not function properly.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders

  • Maintain business records

  • Meet legal, accounting, and tax obligations

  • Resolve disputes and enforce our policies

8. Your Rights

Subject to applicable law, you may request to:

  • Access your personal information

  • Correct inaccurate information

  • Update your account details

  • Delete your personal information (where legally permitted)

  • Withdraw consent for marketing communications

Requests may be submitted using the contact details provided below.

9. Third-Party Services

Our website may use trusted third-party services including payment gateways, shipping providers, analytics tools, and communication platforms. These services maintain their own privacy policies and are responsible for handling information in accordance with applicable laws.

10. Children's Privacy

Our products and services are not intended for children under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to this Privacy Policy

RasoiSecret reserves the right to update or modify this Privacy Policy at any time. Any changes will be published on this page with the updated Effective Date.

12. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

RasoiSecret

Email: carerasoisecret@gmail.com

Phone:  +91xxxxxxxxx

Business Address: Kanpur, Uttar Pradesh, India

Business Hours: Monday – Saturday | 9:00 AM – 6:00 PM (IST)

By using the RasoiSecret website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.