Terms Of service

Terms of Service

Effective Date: August 1, 2026

Welcome to RasoiSecret. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

1. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

  • The information you provide is accurate, complete, and up to date.

2. Products

RasoiSecret offers packaged food products for personal use. We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However, slight variations in color, packaging, or appearance may occur.

We reserve the right to modify or discontinue any product without prior notice.

3. Pricing & Payments

  • All prices are displayed in Indian Rupees (INR) unless otherwise stated.

  • Prices are subject to change without prior notice.

  • Orders will be processed only after successful payment confirmation or acceptance of Cash on Delivery (where available).

  • We reserve the right to cancel any order due to pricing errors, payment issues, suspected fraud, or product unavailability.

4. Order Acceptance

Your order is considered accepted only after it has been confirmed by RasoiSecret. We reserve the right to refuse or cancel any order at our sole discretion, including cases involving:

  • Incorrect pricing

  • Product unavailability

  • Incomplete customer information

  • Suspected fraudulent activity

  • Violation of these Terms

5. Shipping & Delivery

Delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.

RasoiSecret is not liable for delays caused by third-party logistics providers or events beyond our reasonable control.

6. Returns & Refunds

Returns, replacements, and refunds are governed by our Return Policy and Return & Refund Policy, which form an integral part of these Terms of Service.

7. User Responsibilities

When using our website, you agree not to:

  • Provide false or misleading information.

  • Use the website for unlawful purposes.

  • Attempt to interfere with the website's security or functionality.

  • Copy, reproduce, or misuse any content without prior written permission.

8. Intellectual Property

All content on this website, including text, images, graphics, logos, product designs, trademarks, and other materials, is the exclusive property of RasoiSecret or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written consent.

9. Limitation of Liability

To the maximum extent permitted by law, RasoiSecret shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our maximum liability shall not exceed the amount paid by the customer for the relevant order.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in Kanpur, Uttar Pradesh, India.

12. Changes to These Terms

RasoiSecret reserves the right to update or modify these Terms of Service at any time. Any changes will become effective immediately upon publication on this website.

Continued use of the website after such changes constitutes your acceptance of the revised Terms.

13. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

RasoiSecret

Email: carerasoisecret@gmail.com

Phone: +91-XXXXXXXXXX

Business Address: Kanpur, Uttar Pradesh, India

Business Hours: Monday – Saturday | 9:00 AM – 6:00 PM (IST)

By accessing or using the RasoiSecret website, you acknowledge that you have read, understood, and agreed to these Terms of Service.